October 26th, 2011 

Ladies and Gentlemen:

Congratulations to the following agents who have retained a level of 80 points or higher, over the previous four business quarters, and have a customer questionnaire average rating of 4.5 or higher. These agents have achieved our highest Quality designation – Platinum.

These agencies will now be recognized on our web site as Platinum agents. We’re making this change so our customers have a much clearer understanding of an agency’s quality designation.

AMJ Campbell, Cambridge, ON

AmJ Campbell, Kelowna, BC

AMJ Campbell, North Bay, ON

AMJ Campbell, St. John’s, NL

AMJ Campbell, Sudbury, ON

AMJ Campbell, Thunder Bay, ON

Cidel Moving & Storage 1975 Ltd., Vernon, BC

Demenagement & Transport Dolbec Inc. Quebec City, QC

Dewitt Movers & Storage, Hamilton, ON

Edgemont Moving & Storage Ltd., N. Vancouver, BC

Falla Cartage & Movers Ltd. Hamilton, ON

Jay’s Moving & Storage Ltd., Moose Jaw, SK

Jay’s Moving & Storage Ltd., Swift Current, SK

King’s Transfer Van Lines (Calgary) Ltd. Calgary, AB

LaPorte Moving & Storage Systems Limited, Vancouver, BC

Salmon’s Transfer Ltd., Richmond, BC

Scannell Moving & Storage, Milton, ON

Stallion Van Lines, Edmonton, AB

Each of these agents will receive a personalized letter and certificate denoting our appreciation for providing our customers Superior Customer Service.

Yours truly,

Richard Bubnick,

Manager, Quality Initiatives.